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car Insurance Frequently Asked Questions

What is an insurance excess?

This is the first part of each and every claim which you (not your insurer) must pay. There are two types of excess:

  1. Compulsory excess – This is an excess that has been applied as a requirement by your insurer and will vary according to your personal circumstances and the terms of cover provided. A compulsory excess may be required if you drive a particular vehicle or you have inexperienced drivers on your policy. There is also a compulsory excess for fire, theft or windscreen claims
  2. Voluntary excess – This will apply where you agree with your insurer to pay a greater part of each claim, in addition to your compulsory excess. A voluntary excess can be increased or decreased at your request during your on-line quotation and it may affect your premium.
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Autonet car Insurance is part of the Autonet Insurance group, which are trading styles of Autonet Insurance Services Limited, which is a Limited company registered in England with company number 03642372 located at Hobson Street, Burslem, Stoke-on-Trent, ST6 2AQ . It is authorised and regulated by the Financial Services Authority.

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