How do I cancel my policy?

Before cancelling your policy you should refer to our Terms of Business, which you would have received with your policy documents. This will clearly state any charges or financial penalties you may incur when cancelling your policy. Although we will endeavour to offer the best advice and solution to any request for cancellation, all clients must be aware that entering into a 12 month insurance contract will have its financial costs when ending the contract early. If we cannot offer an alternative to you wanting to cancel your policy, when applicable, we will ensure that any credits due to you are refunded in good time. Please call us for further advice on 0871 9000 900^†. Cancellation may not be the answer and should be viewed as the last resort… consider the alternatives:

• We can make almost any amendment to your policy so you may not need to cancel it or change to another insurer, just call us to make your required changes