Claims Advice

If you are involved in an accident then you must:

• Stop and exchange details with the third party involved. This is a legal requirement.
• If you are involved in an accident resulting in someone being injured or if you are unable to exchange particulars with the third party, you must inform the police within 24 hours.
• Give your name and the vehicle owner’s name and address and registration number to anyone having reasonable grounds to require them. Your insurance company will not want you to make any statements admitting fault or liability to the third party. The police should be given all reasonable assistance.
• You should obtain the name and address of the owner / rider of the other vehicle(s) involved along with the registration number(s) and the name(s) of their insurers.
• You should obtain the names and addresses of independent witnesses, if any.
• If the police attend, you should obtain the police officer’s name, number and station.
• Try to show, through a sketch, details of width of road, position of vehicles involved and of any traffic, skid marks, positions of road signs, traffic islands, turnings etc.
• If driving a vehicle owned or leased by an organisation, all accidents must be reported to the organisation’s head or nominated person and an accident report form completed, even if the vehicle is not damaged.

Autonet Insurance Services LTD is regulated by the Ministry of Justice in respect of regulated claims management activities; its registration is recorded on the website www.claimsregulation.gov.uk