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Car hirers 'struggle with controls'

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A survey has found that nearly a third of those who hire a car have difficulties operating its basic controls, with men struggling more than women, possibly due to their reluctance to read instruction manuals.

According to the poll by Kwik-Fit, opening the petrol cap topped the list of difficulties, with 47% facing the problem, followed by finding the lights control, opening the boot, operating the windows or mirrors and working the in-car entertainment.

Over 18% said they had difficulty in starting the car, while 6% could not find the handbrake and 4% could not unlock the doors.

The survey of 2,000 adults also found that nearly half of 18-34 year olds had problems with hire cars, while those over 65 were comparatively happier, with only a third reporting problems.

Kwik-Fit chief executive Ian Fraser said: "The controls in a car can differ hugely from one manufacturer to another - and sometimes even between models of the same manufacturer."

© Press Association 2010