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Few consider airline insolvency

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Only a very small number of air passengers said they consider the possibility of airline insolvency when booking their ticket, a new study has highlighted.

Out of 2,072 people who responded to the survey commissioned by the Air Transport Users Council (AUC), just five think about the chances of their airline going bust.

As many as 34% of people said they are not aware if their last travel insurance policy included financial protection, while three in 10 of those polled said they do not know if their last flight had been financially protected.

Although adequate travel insurance is a significant requirement for any person planning a holiday, some 8% said they would take a risk and not pay to be protected.

The poll, conducted in March by Ipsos Mori, added that some 17% of people made a mistake when booking tickets online, while about 13% faced a technical issue. Also, around 16% of passengers had mistakenly paid for optional services they did not want.

AUC chairman Tina Tietjen said: "Only five respondents mentioned the risk of an airline going bust. This was despite respondents, when asked, generally considering it was important that travel arrangements were financially protected and only 8% of them saying that they would definitely not pay to be protected."

© Press Association 2010