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Survey helps ensure better travel

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Travel insurance can help holidaymakers fly with some peace of mind but it can't alleviate all the gripes and grumbles felt when travelling. However, the results of a recent survey does show which airlines people find the most troubling and which they prefer.

GoCompare.com asked 3,000 UK adults to rate airlines by taking into consideration cost, service and overall comfort of their journey.

British Airways topped the poll with 19.1% of the votes and Virgin Atlantic rated second at 13.8% but no-frills carrier Ryanair was ranked the worst.

Rival low-fare carrier easyJet came in second to last with 12.1%

Gocompare travel head Jeremy Cryer said: "Clearly some airlines will get your holiday off to a better start than others and it's interesting that even with the bucket shop pricing of the budget airlines plenty of passengers still don't consider their service good value for money.

"Our research found that while some people will put up with poor service in return for low fares many have vowed never to fly with a particular airline again."

Britons' favourite airlines were:

1. British Airways

2. Virgin Atlantic

3. Thomson Airways

4. EasyJet

5. Emirates

6. Thomas Cook

7. Singapore Airlines

8. Monarch

9. Ryanair

10=American Airlines and Qantas

© Press Association 2011