CDL launches data intelligence solution with Autonet
Autonet, one of the UK's largest van insurance brokers, has gone live on Hummingbird, a ground-breaking data intelligence solution from insurance software house CDL that uses sub-second big data analysis to provide insights into consumer habits.
Hummingbird is a cloud-based solution capable of processing, in real-time, vast amounts of customer data including aggregator, telematics and vehicle data as well as information from a range of sources such as consumer credit information, property information and claims history.
Using this functionality, Hummingbird enables retailers to transform the customer journey by learning shopping habits and recognising what customers look for, what products or services they are interested in or might search for in the future, and what they are prepared to pay for those products.
Autonet has deployed the Hummingbird solution in order to inform pricing decisions based on the customer's profile. Ian Donaldson, Managing Director of Autonet, commented: "We continually look for new and innovative solutions that help shape the growth of our business and allow us to be the insightful broker in the insurance industry.
"We intend to explore new and intelligent ways of utilising our own data and historic customer experiences to incorporate into our rating and pricing strategies. Working with CDL's Hummingbird solution will only improve our big data and analytics capabilities, enabling us to make educated and profitable decisions which will serve to benefit our customers."
CDL Commercial Director, Nigel Phillips, added: "We are delighted to be launching our Hummingbird solution and are confident of the significant benefits it will bring to Autonet and its customers. The solution represents a huge step forward with its ability to search data from a variety of sources in sub-seconds to provide meaningful insights into customer habits.
"Thanks to its speed of analysis, Hummingbird can also tackle fraud before it happens; meaning that retailers can remove costs associated with quote manipulation pre-sale rather than after the event. By revealing the 'uncommonly common' patterns present in massive amounts of data, Hummingbird is unlike any previous data intelligence solution in terms of processing power, scale and speed."