No matter the reason for your journey, breaking down can feel like a nightmare. Whether it's a simple problem like a flat battery or something that requires professional repair, our car breakdown cover is designed to help you out of a tight spot.
We pride ourselves on our customer service, which is why we’ve partnered with the RAC who have 125 years’ experience. They always aim to fix your vehicle at the roadside, with an average response time of just one hour. Let's find out more about our UK and European car breakdown cover, including the different levels available.
If you already have Breakdown Cover through us, your cover will be provided by RAC. Please refer to your policy documents for full details of your cover.
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Choose from four levels of RAC breakdown cover: Roadside Only, Roadside & Recovery, Roadside, Recovery & At Home, and Roadside, Recovery & At Home & European.
Roadside Only gives you peace of mind if you break down more than a quarter of a mile from home. The RAC will attend and, if your car cannot be repaired at the roadside, you and your passengers will be taken to a destination of your choice within 10 miles.
This level does not include assistance within a quarter of a mile of your home and does not provide cover for cars outside the UK.
Includes all the benefits of Roadside Only, plus nationwide recovery. If your car cannot be repaired at the roadside, you, your passengers, and your car will be transported to any destination of your choice anywhere in the UK.
This level does not include assistance within a quarter of a mile of your home and does not provide cover for cars outside the UK.
Includes all the benefits of Roadside & Recovery, plus cover within a quarter of a mile of your home address.
This level does not provide assistance for cars outside the UK.
Adding breakdown cover to your car insurance policy means you can call for assistance straight away, but we understand that you'll want to choose a provider you can rely on. To help you make an informed decision, we've answered a few of the questions most frequently asked by our customers.
If you're unlucky enough to break down, it's important to get help as quickly as possible. That's why our car breakdown service includes 24/7 roadside assistance. More benefits of our UK Roadside Only Breakdown include:
The cost of our breakdown cover for cars will vary depending on your chosen level: Roadside Only, Roadside & Recovery, Roadside, Recovery & At Home, and Roadside, Recovery & At Home & European.
Whichever cover level you choose, you can rest assured that you'll receive a service you can count on.
If you already have Breakdown Cover through us, it is provided by the RAC, please refer to your policy documents for full details of your policy.
Your breakdown cover is provided by RAC Limited.
The easiest way to request assistance is through the myRAC app, or you can report a breakdown online
Alternatively, you can contact them on 0330 013 2072 if in the UK or 00 33 475 43 52 55 if you’re in the EU and have opted for EU cover.
If you’re hard of hearing or have difficulty speaking, you can access Typetalk by using the telephone prefix 18001 or texting them on 07855 828282
Whether you're looking for van insurance or car insurance, you'll be able to add breakdown cover as part of your policy.
When it comes to paying for your cover, you have two options. You can either pay in one lump sum upfront or in monthly instalments via direct debit.
At Autonet, we always make sure. That's why we've been doing our best to provide cover you can depend on, whenever you need it. We aim to help you find the right level of car breakdown cover to give you confidence whenever you get behind the wheel.
If you have any questions about our products or services, head over to our car breakdown insurance FAQs.
Take a look at your policy documents to check if you have breakdown cover.
Your Breakdown Cover is provided by the RAC, here's how to get help quickly, whether you're in the UK or travelling in Europe:
Breakdowns in the UK, call 0330 013 2063
In Europe (with EU cover):
From any European country: +33 472 43 52 55
Calling from a French landline (freephone) 0800 290 112
Calling from the Republic of Ireland (freephone) 1 800 535 005
Hard of hearing: Use Typetalk (18001) or text 07855 828282
The easiest way to request assistance is through the myRAC app, or you can report a breakdown online.
It’s your go-to tool for reporting a breakdown quickly and easily, wherever you are.
You’ll also find useful features at your fingertips - from finding the best local fuel prices to sending you timely reminders for MOT, tax and servicing, so you’ll never miss an important date.
Download it today from the App Store or Google Play and enjoy a simpler, smarter way to stay on top of your car care.
