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Get car breakdown cover in the UK through Autonet
No matter the reason for your journey, breaking down can feel like a nightmare. Whether it's a simple problem like a flat battery or something that requires professional repair, our car breakdown cover is designed to help you out of a tight spot.
We pride ourselves on our stellar customer service, which is why we’ve partnered with the RAC who have 125 years’ experience. They always aim to fix your vehicle at the roadside, with an average response time of just one hour. Read on to find out more about our UK and European car breakdown cover, including the different levels available.
If you already have Breakdown Cover with us and your cover is provided by AXA, please refer to your policy documents for full details of your policy.
Based on reviews of all products
Our breakdown cover options
We offer various levels of cover. These can be selected when you get a car insurance quote and our friendly team will help you choose the most suitable level for your needs.
| Benefit | Roadside | Recovery | At Home | European |
|---|---|---|---|---|
Unlimited call outs The RAC give you unlimited call outs during the policy year in the UK | ✓ | ✓ | ✓ | ✓ |
No call out charge The RAC don't charge you for a call out | ✓ | ✓ | ✓ | ✓ |
Free labour at the roadside The RAC won't charge you for labour time to fix your van at the roadside | ✓ | ✓ | ✓ | ✓ |
Misfuel rescue The RAC will drain, flush, clean out the fuel system and fill the van with up to 10 litres of correct fuel. If the RAC can't fix the van due to mis-fuelling, they will recover your van and passengers to a destination of your choice up to a maximum of 20 miles from the breakdown. | ✓ | ✓ | ✓ | ✓ |
Local recovery The RAC will attend at roadside as long as you're over 1/4 of a mile from your home address. If your van can't be fixed, then the RAC will recover your van and your passengers, along with any caravan or trailer attached to it, to a destination of your choice up to a maximum of 20 miles from the breakdown. If the RAC recover your van to a garage, they will reimburse you for taxi costs for you and any passengers to continue the journey to a single destination within 20 miles | ✓ | ✓ | ✓ | ✓ |
National recovery If the RAC can't fix your van at the roadside, they'll recover your van and your passengers, along with any caravan or trailer attached to it, from the breakdown location to a single destination of your choice anywhere in the UK | ✓ | ✓ | ✓ | |
At home cover This gives you the same benefits as Local Recovery, plus you get assistance at, or within 1/4 mile, of your home address | ✓ | ✓ | ||
Onward travel If the RAC can't fix your van at the roadside and it needs a longer repair, you can choose between either a hire car, alternative transport or overnight accommodation | ✓ | ✓ | ||
European cover Cover in 50 countries in mainland Europe and any offshore islands in the Mediterranean Sea. If the RAC can't fix your van by planned departure date and you are within 24 hours of your planned departure date they'll arrange a hire car for the continuation of your trip for up to 14 consecutive days. Overall claims limit of £2,500 per claim and three claims per policy year, limited to one claim per trip. Each trip is limited to a maximum of 90 days. | ✓ |
Our levels of Van Breakdown Cover
Roadside
Included:
- Unlimited call outs - The RAC give you unlimited call outs during the policy year in the UK.
- No call out charge - The RAC don't charge you for a call out.
- Free labour at the roadside - The RAC won't charge you for labour time to fix your van at the roadside
- Misfuel rescue - The RAC will drain, flush, clean out the fuel system and fill the van with up to 10 litres of correct fuel. If the RAC can't fix the van due to mis-fuelling, they will recover your van and passengers to a destination of your choice up to a maximum of 20 miles from the breakdown.
- Local recovery - The RAC will attend at roadside as long as you're over 1/4 of a mile from your home address. If your van can't be fixed, then the RAC will recover your van and your passengers, along with any caravan or trailer attached to it, to a destination of your choice up to a maximum of 20 miles from the breakdown. If the RAC recover your van to a garage, they will reimburse you for taxi costs for you and any passengers to continue the journey to a single destination within 20 miles.
Not included:
- National recovery - If the RAC can't fix your van at the roadside, they'll recover your van and your passengers, along with any caravan or trailer attached to it, from the breakdown location to a single destination of your choice anywhere in the UK.
- At home cover - This gives you the same benefits as Local Recovery, plus you get assistance at, or within 1/4 mile, of your home address.
- Onward travel - If the RAC can't fix your van at the roadside and it needs a longer repair, you can choose between either a hire car, alternative transport or overnight accommodation.
- European cover - Cover in 50 countries in mainland Europe and any offshore islands in the Mediterranean Sea. If the RAC can't fix your van by planned departure date and you are within 24 hours of your planned departure date they'll arrange a hire car for the continuation of your trip for up to 14 consecutive days. Overall claims limit of £2,500 per claim and 3 claims per policy year, limited to 1 claim per trip. Each trip is limited to a maximum of 90 days.
Recovery
Included:
- Unlimited call outs - The RAC give you unlimited call outs during the policy year in the UK.
- No call out charge - The RAC don't charge you for a call out.
- Free labour at the roadside - The RAC won't charge you for labour time to fix your van at the roadside
- Misfuel rescue - The RAC will drain, flush, clean out the fuel system and fill the van with up to 10 litres of correct fuel. If the RAC can't fix the van due to mis-fuelling, they will recover your van and passengers to a destination of your choice up to a maximum of 20 miles from the breakdown.
- Local recovery - The RAC will attend at roadside as long as you're over 1/4 of a mile from your home address. If your van can't be fixed, then the RAC will recover your van and your passengers, along with any caravan or trailer attached to it, to a destination of your choice up to a maximum of 20 miles from the breakdown. If the RAC recover your van to a garage, they will reimburse you for taxi costs for you and any passengers to continue the journey to a single destination within 20 miles.
- National recovery - If the RAC can't fix your van at the roadside, they'll recover your van and your passengers, along with any caravan or trailer attached to it, from the breakdown location to a single destination of your choice anywhere in the UK.
Not included:
- At home cover - This gives you the same benefits as Local Recovery, plus you get assistance at, or within 1/4 mile, of your home address.
- Onward travel - If the RAC can't fix your van at the roadside and it needs a longer repair, you can choose between either a hire car, alternative transport or overnight accommodation.
- European cover - Cover in 50 countries in mainland Europe and any offshore islands in the Mediterranean Sea. If the RAC can't fix your van by planned departure date and you are within 24 hours of your planned departure date they'll arrange a hire car for the continuation of your trip for up to 14 consecutive days. Overall claims limit of £2,500 per claim and 3 claims per policy year, limited to 1 claim per trip. Each trip is limited to a maximum of 90 days.
At Home
Included:
- Unlimited call outs - The RAC give you unlimited call outs during the policy year in the UK.
- No call out charge - The RAC don't charge you for a call out.
- Free labour at the roadside - The RAC won't charge you for labour time to fix your van at the roadside
- Misfuel rescue - The RAC will drain, flush, clean out the fuel system and fill the van with up to 10 litres of correct fuel. If the RAC can't fix the van due to mis-fuelling, they will recover your van and passengers to a destination of your choice up to a maximum of 20 miles from the breakdown.
- Local recovery - The RAC will attend at roadside as long as you're over 1/4 of a mile from your home address. If your van can't be fixed, then the RAC will recover your van and your passengers, along with any caravan or trailer attached to it, to a destination of your choice up to a maximum of 20 miles from the breakdown. If the RAC recover your van to a garage, they will reimburse you for taxi costs for you and any passengers to continue the journey to a single destination within 20 miles.
- National recovery - If the RAC can't fix your van at the roadside, they'll recover your van and your passengers, along with any caravan or trailer attached to it, from the breakdown location to a single destination of your choice anywhere in the UK.
- At home cover - This gives you the same benefits as Local Recovery, plus you get assistance at, or within 1/4 mile, of your home address.
- Onward travel - If the RAC can't fix your van at the roadside and it needs a longer repair, you can choose between either a hire car, alternative transport or overnight accommodation.
Not included:
- European cover - Cover in 50 countries in mainland Europe and any offshore islands in the Mediterranean Sea. If the RAC can't fix your van by planned departure date and you are within 24 hours of your planned departure date they'll arrange a hire car for the continuation of your trip for up to 14 consecutive days. Overall claims limit of £2,500 per claim and 3 claims per policy year, limited to 1 claim per trip. Each trip is limited to a maximum of 90 days.
European:
Included:
- Unlimited call outs - The RAC give you unlimited call outs during the policy year in the UK.
- No call out charge - The RAC don't charge you for a call out.
- Free labour at the roadside - The RAC won't charge you for labour time to fix your van at the roadside
- Misfuel rescue - The RAC will drain, flush, clean out the fuel system and fill the van with up to 10 litres of correct fuel. If the RAC can't fix the van due to mis-fuelling, they will recover your van and passengers to a destination of your choice up to a maximum of 20 miles from the breakdown.
- Local recovery - The RAC will attend at roadside as long as you're over 1/4 of a mile from your home address. If your van can't be fixed, then the RAC will recover your van and your passengers, along with any caravan or trailer attached to it, to a destination of your choice up to a maximum of 20 miles from the breakdown. If the RAC recover your van to a garage, they will reimburse you for taxi costs for you and any passengers to continue the journey to a single destination within 20 miles.
- National recovery - If the RAC can't fix your van at the roadside, they'll recover your van and your passengers, along with any caravan or trailer attached to it, from the breakdown location to a single destination of your choice anywhere in the UK.
- At home cover - This gives you the same benefits as Local Recovery, plus you get assistance at, or within 1/4 mile, of your home address.
- Onward travel - If the RAC can't fix your van at the roadside and it needs a longer repair, you can choose between either a hire car, alternative transport or overnight accommodation.
- European cover - Cover in 50 countries in mainland Europe and any offshore islands in the Mediterranean Sea. If the RAC can't fix your van by planned departure date and you are within 24 hours of your planned departure date they'll arrange a hire car for the continuation of your trip for up to 14 consecutive days. Overall claims limit of £2,500 per claim and 3 claims per policy year, limited to 1 claim per trip. Each trip is limited to a maximum of 90 days.
Roadside Assistance
If your vehicle can’t be repaired at the roadside, you, your passengers and your vehicle can be taken to a garage within 20 miles of your location. Peace of mind if you’re more than ¼ mile from home.
Roadside Assistance & Recovery
If your vehicle can’t be repaired at the roadside, you, your passengers and your vehicle can be taken to a single destination of your choice.
At Home
The same benefits as Roadside Assistance & Recovery, plus the advantage of onward travel options should your vehicle be unable to be fixed on the same day following a breakdown and cover should your vehicle break down at home.
European Breakdown Cover
Our European policies come with all of the above benefits plus cover in Europe for trips of up to 90 days.
Cover is restricted to Roadside Assistance for the first 24 hours. Breakdown cover is only available as an additional cover option with our Vehicle Insurance and cannot be purchased as a stand-alone policy.
Other car-related policies
Car Breakdown Cover FAQs
Adding breakdown cover to your car insurance policy means you can call for assistance straight away, but we understand that you'll want to choose a provider you can rely on. To help you make an informed decision, we've answered a few of the questions most frequently asked by our customers.
If you're unlucky enough to break down, it's important to get help as quickly as possible. That's why our car breakdown service includes 24/7 roadside assistance. More benefits of our UK breakdown cover include:
- Unlimited UK callouts
- 24-hour emergency helpline, 365 days a year
- Cover for flat battery, flat tyre(s), mechanical and electrical failure
- Cover for no fuel
- Average response time of just one hour
- 4 in 5 vehicles repaired at roadside
Statistics quoted are based on data gathered between October 2022 – October 2023.
The cost of our breakdown cover for cars will vary depending on your chosen level:
Whichever cover level you choose, you can rest assured that you'll receive a service you can count on.
If you already have Breakdown Cover with us and your cover is provided by AXA, please refer to your policy documents for full details of your policy.
This will depend on your breakdown provider. Whether your cover is with AXA or the RAC, it’s simple to notify us of your breakdown, we’ll only ask for the following details before we reach you:
- Your vehicle registration number
- Details on any attachments or modifications to your vehicle
- Your current location, plus details including height restrictions
- The type of problem
- How many passengers are in your vehicle, including children
- Your full name, mobile number, and the policyholder's postcode
Whether it happens on a motorway, a narrow country lane, or even outside your home, we know that breaking down is always inconvenient – and usually stressful too. That's we why pride ourselves on providing flexible, car breakdown cover options.
Whether you're looking for van insurance or car insurance, you'll be able to add breakdown cover as part of your policy.
When it comes to paying for your cover, you have two options. You can either pay in one lump sum upfront or in monthly instalments via direct debit.
Get car breakdown cover through Autonet today
At Autonet, we always make sure. That's why we've been doing our best to provide cover you can depend on, whenever you need it. We'll make sure you can find the right level of car breakdown cover to give you confidence whenever you get behind the wheel.
If you have any questions about our products or services, head over to our car breakdown insurance FAQs. Alternatively, give us a ring on 0330 343 9280 to speak to our friendly experts.
Got breakdown cover and need help?
Take a look at your policy documents to check that you have breakdown cover and who your provider is.
If your Breakdown Cover is provided by the RAC:
Vehicles broken down in the UK: Call 0330 013 2063
If you are in the EU and have opted for EU cover:
Calling from Europe +33 472 43 52 55
Calling from a French landline (freephone) 0800 290 112
Calling from the Republic of Ireland (freephone) 1 800 535 005
Or, register your claim digitally with the myRAC app
If your Breakdown Cover is provided by AXA:
If you’re in the UK, call: 0330 343 8729
If you’re in the EU and have opted for EU cover, call: +44 737 334 229
To request assistance in the UK online visit: